This page is the fastest route to help with payment, account access, course visibility or study questions.
After payment
Keep the Stripe receipt and use the same email address during account access. Successful membership checkout returns you to the Institute’s confirmation flow. You can then use the account or login page to enter the protected learning area.
If your course is not visible
- Confirm that the payment status in your Stripe receipt is successful.
- Sign out and sign in again with the payment email address.
- Open the Student Dashboard and check your enrolled courses.
- If access still does not appear, email Use the contact form on this page with your full name, payment email, membership selected and Stripe receipt reference. Do not send card numbers or security codes.
Study support
For a content question, include the course title, lesson title and a concise explanation of what you need clarified. This allows the support team to respond accurately and avoids confusion between historical evidence, symbolic interpretation and personal belief.
Billing and cancellation
Account and billing pages allow eligible members to review membership details. Cancellation and refund requests are handled under the published Terms of Membership and Refund Policy. Cancelling a recurring membership normally affects future renewals; it does not automatically create a refund for a completed billing period.
Security reminder
Institute staff will never ask you to email a full card number, CVC or account password. Payments are processed through Stripe’s secure checkout.
